We ask for a down payment the day you put your dress on layaway and then you make payments every two weeks. It’s so easy, you can even make payments over the phone. Call for exact details.
As long as your dress hasn’t left The Prom Shop (hint: layaway), you can trade it for a different dress. SAY WHAT?? Yep, that’s right, you can trade it for another dress of equal or higher value. For you girls that change your mind frequently – this one’s for you!
We allow three dresses per customer per turn. After your turn in a fitting room with three dresses, we ask you to come out and get on the list again with three more dresses. It’s not as confusing as it sounds, we promise! It decreases everyone’s wait time and keeps our racks full of dresses so everyone has a great selection. Oh, and we have a pager system so you can keep looking at dresses while you wait.